Refund policy

Returns
Your experience with our brand is extremely important to us. If you are not satisfied with your product or there are any manufacturing defects we will gladly provide a refund for your product within 30 days of purchase. 
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To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

**Amazon Purchases** Please go through the Amazon platform for the return and refund. Please contact our customer support support@snoopproofbags.com if you need assistance.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4-6 business days.

Exchanges 

Unfortunately, right now we are not set up to offer direct exchanges. If you would like to exchange, please go through the refund process and complete a new purchase with your desired item. For assistance please contact our customer support at support@snoopproofbags.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to Snoop Proof 1223 Cleveland Ave Suite #200-103 San Diego, CA, US, 92103

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.